Privacy Policy

This policy explains what happens to the information you give us when you send an inquiry, subscribe to our newsletter, or simply browse this website. It applies to lologoo.com and to any quotation or order conversation that starts here.

1. Who we are

This website is operated by Lologoo Co., Ltd. ("Lologoo", "we", "us"), a manufacturer and exporter of truck and trailer lighting based at Comprehensive Cultural Station, Xindian Town, Fuzhou City, Fujian Province, China. We are the controller of the personal data described below. You can reach us at sky@lumifleetpro.com or +86 159 6011 9359 for any question about this policy.

2. What we collect

We only ask for what we need to answer a quotation request:

• Inquiry form: your name, email address, telephone or WhatsApp number, and the message you write. The message often contains an OE number, a truck model, a photo or a drawing — we treat that as part of your inquiry.
• Newsletter: your email address only, when you choose to subscribe.
• Direct contact: if you email or message us on WhatsApp, we receive your address or number and whatever you send with it.
• Technical data: standard server logs such as IP address, browser type and the pages you requested, generated automatically when any website is opened.
• Usage data: aggregated, anonymised information about how visitors move through the site, collected by Microsoft Clarity (see section 5).

We do not create customer accounts, we do not take payment on this website, and we never ask for card numbers, ID documents or any special-category data through these forms.

3. Why we use it

• To prepare a quotation, confirm fitment by OE number and answer your technical questions.
• To arrange samples, production, packing and shipping if an inquiry becomes an order.
• To follow up on a quotation you asked for, and to keep a record of what was agreed.
• To send the newsletter you subscribed to, until you unsubscribe.
• To keep the website secure and to understand which pages are useful, using aggregated statistics.
• To meet bookkeeping, export and customs obligations that apply to us as a Chinese exporter.

Where data protection law uses the concept of a legal basis, we rely on: performance of a contract or steps taken at your request before a contract (your quotation and any order), our legitimate interest in running a manufacturing and export business, your consent (newsletter), and compliance with legal obligations.

4. What we never do

We do not sell, rent or trade your contact details. We do not add you to a mailing list because you asked for a price. We do not pass your drawings, OE references or customer names to another buyer.

5. Cookies and analytics

This site uses a small number of cookies. A session cookie is required for the inquiry form to submit correctly. We also use Microsoft Clarity, a session-analytics service, which sets its own cookies and records anonymised interaction data (clicks, scrolling, page rendering) so we can see where the site is hard to use. Clarity does not give us your name or email. You can block or delete cookies in your browser settings at any time; the inquiry form will still work, but some layout behaviour may change. Clarity's own opt-out is available on Microsoft's Clarity website. We do not run advertising or remarketing pixels on this site.

6. Who else sees your data

Only the people who need it: our export desk and, for a specific order, the forwarder, courier or customs broker handling that shipment. We also use service providers who host the website and send email on our behalf; they process data under our instructions and are not allowed to use it for their own purposes.

If you contact us through WhatsApp, your message is also handled under WhatsApp's own privacy terms, which we do not control.

7. Where your data is processed

Our team and our servers are in China. If you write to us from the EU, the UK or another region with data protection rules, your inquiry is transferred to China so that we can quote and supply you; we keep the amount of data transferred to what the quotation actually requires.

8. How long we keep it

• Inquiry and quotation records: while the conversation is active and for up to 24 months afterwards, so that a repeat order can be quoted against the same specification.
• Order, invoice and shipping records: as long as export and accounting rules require.
• Newsletter subscription: until you unsubscribe, plus a short suppression record so you are not added again by accident.
• Server logs: up to 90 days.

9. Your rights

You can ask us for a copy of the data we hold about you, ask us to correct it, ask us to delete it, object to a particular use, or ask us to stop sending the newsletter. Write to sky@lumifleetpro.com from the address you used, or message the WhatsApp number above, and we will answer within 30 days. If you are in the EU or UK you also have the right to complain to your local supervisory authority.

10. Security

Access to inquiry records is limited to staff who deal with quotations and orders. Data is transmitted over the web and stored on access-controlled systems. No website can promise absolute security, but if a breach ever affects your data we will tell you and the relevant authority as required by law.

11. Children

This is a business-to-business website. It is not directed at children, and we do not knowingly collect data from anyone under 16.

12. Changes to this policy

If we change how we handle data, we will update this page and change the date at the top. Material changes will also be noted on the contact page.

13. Contact